At a brief press conference, followed by a demonstration, city officials will present the details of the new components being added to it's Smart911 technology in the coming months.
Smart911 is a service provided by Rave Mobile Safety, the trusted software partner for public safety and fire responders. Smart911 is a public/private partnership which gives citizens the ability to create a free, private, and secure Safety Profile that integrates with the state’s 9-1-1 system. Beginning in 2016, Smart911 will include new features that allow the city’s 9-1-1 dispatchers, first responders, and investigators to interact with residents and be more informed through an Autonomous Crime Tip Texting Hotline and Emergency Alerting.
In 2012, Arkansas adopted Smart911 statewide. In recent months, the City of Monticello has opted to access additional components of the Smart911 platform in order to provide better assistance to emergency responders. Through a First Responders’ Portal, 911Chat, and 911 Facility profiles, emergency personnel will have a comprehensive understanding of the scene before they even arrive
For more information about Smart911, or the city’s use of Smart911, contact the Mayor’s Office, 870-367-4400.